Legal

Privacy Policy

We respect your privacy and are committed to protecting your personal data. Here's exactly how we collect, use, and safeguard your information.

Lamppost, LLC Last Updated January 25, 2026
Your consent matters. By accessing our site or using our services, you consent to the data practices described in this policy.
Section 01

Information We Collect

1.1 — Personal Information You Provide

We collect personally identifiable information ("Personal Data") you voluntarily provide when you register for services, express interest in obtaining information, or participate in activities on our site. This includes:

  • Name, email address, phone number, and mailing address
  • Business name and billing information
  • Communications you send us (emails, form submissions, chat messages)
  • Account credentials for client portals

1.2 — Automatically Collected Information

When you visit our site, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us understand how our site is used and improve our services.

1.3 — Information from Third Parties

We may receive information about you from third-party platforms including advertising networks, social media platforms, and CRM integrations — when you interact with our content or ads on those platforms.

Section 02

SMS Messaging & Opt-In

2.1 — SMS Program Description

Lamppost Marketing LLC operates an SMS messaging program to communicate with clients and prospective clients. Messages sent through this program may include appointment reminders, service updates, follow-up communications, promotional offers, onboarding information, and general business communications related to the services you have inquired about or purchased.

2.2 — How You Opt In

You opt in to receive SMS messages from us by submitting your mobile phone number through a web form on our website — such as a contact form, intake form, or lead capture form — and checking the SMS consent checkbox where provided. By submitting your number and indicating consent, you expressly agree to receive text messages from Lamppost Marketing LLC at the number provided.

Consent to receive SMS messages is never required as a condition of purchasing any goods or services from Lamppost Marketing LLC.

2.3 — Message Frequency

Message frequency varies depending on your engagement with our services and the nature of your inquiry. You may receive up to a reasonable number of messages per month. We will not send excessive or unsolicited messages beyond what is relevant to your relationship with us.

2.4 — How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent unless you re-opt in. For help, reply HELP to any message or contact us at [email protected].

2.5 — Message & Data Rates

Message and data rates may apply. Check with your carrier for details. Lamppost Marketing LLC is not responsible for any charges incurred from your mobile carrier in connection with SMS communications.

2.6 — No Sharing of SMS Opt-In Data

No mobile information — including SMS opt-in data and consent — will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
Section 03

Cookies & Tracking Technologies

3.1 — What Are Cookies

Cookies are small text files placed on your device by a website. They allow the site to remember your preferences, understand how you navigate the site, and deliver a more personalized experience. We also use other tracking technologies such as web beacons, pixels, and scripts that function similarly to cookies.

3.2 — Types of Cookies We Use

  • Essential Cookies: Required for the site to function. They enable core features like page navigation, form submission, and security. These cannot be disabled.
  • Analytics Cookies: Used to understand how visitors interact with our site, including which pages are visited most and how users move through the site. This data is aggregated and anonymous.
  • Marketing & Retargeting Cookies: Used to track visitors across websites so we can display relevant ads. These are set by third-party advertising partners.
  • Functionality Cookies: Remember your preferences (such as language or region) to provide a more personalized experience on return visits.

3.3 — Analytics Tools We Use

We use the following analytics and tracking tools on our website:

  • Google Analytics: Tracks site usage, session data, traffic sources, and user behavior. Data is processed by Google LLC. You can opt out via the Google Analytics Opt-Out Browser Add-On.
  • Meta Pixel (Facebook): Tracks conversions from Facebook and Instagram ads, optimizes ad delivery, and builds retargeting audiences. Data is processed by Meta Platforms, Inc.
  • GoHighLevel Tracking: Our CRM platform (GoHighLevel) may set cookies or tracking scripts to identify returning visitors, attribute leads to campaigns, and track form submission activity across our funnels and landing pages.
  • Google Ads (Conversion Tracking): Tracks actions taken after clicking a Google ad, including form fills and page visits, to measure campaign performance.

3.4 — Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may impact the functionality of our site.

For more information on managing cookies, visit allaboutcookies.org. To opt out of interest-based advertising, visit optout.aboutads.info or youronlinechoices.com.

3.5 — Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. At this time, our site does not respond to DNT signals, as there is no consistent industry standard for how to handle them. We will update this policy if that changes.

Section 04

How We Use Your Data

We use the information we collect to:

  • Provide, operate, and improve our services
  • Process transactions and send related information
  • Send administrative communications, updates, and service notices
  • Respond to your comments, questions, and requests
  • Send marketing and promotional communications (where permitted)
  • Send SMS messages where you have opted in to receive them
  • Monitor and analyze usage trends to improve your experience
  • Measure the effectiveness of advertising campaigns via cookies and pixels
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

We will only use your Personal Data for the purposes we collected it for, unless we reasonably consider that we need to use it for another compatible reason.

Section 05

How We Share Your Data

5.1 — Service Providers

We share data with trusted third-party vendors who perform services on our behalf, including:

  • CRM & Automation: HighLevel (client portals, lead management, automation workflows)
  • Payment Processing: Stripe, PayPal, or QuickBooks for secure billing
  • Hosting & Cloud: Amazon Web Services (AWS) or Google Cloud
  • Communications: Twilio (SMS) and Mailgun/SendGrid (Email)
  • Analytics & Advertising: Google Analytics, Meta Pixel, and Google Ads for site analytics and campaign measurement

5.2 — SMS & Mobile Data — Strict No-Share Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

5.3 — Legal Obligations

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

5.4 — Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your data becomes subject to a different privacy policy.

Section 06

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

When your data is no longer needed, we will securely delete or anonymize it. If deletion is not immediately possible (e.g., data stored in backup archives), we will isolate it from further processing until deletion is possible.

Section 07

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data in certain circumstances
  • Opt-Out of SMS: Reply STOP to any message to immediately opt out of SMS communications
  • Opt-Out of Marketing: Unsubscribe from email marketing at any time via the link in any email
  • Cookie Control: Manage or disable cookies through your browser settings
  • Data Portability: Request a machine-readable copy of your data

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Section 08

Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Section 09

Third-Party Links

Our site may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of every site you visit.

Section 10

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect Personal Data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete it.

Section 11

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we may notify you by email or by placing a prominent notice on our site.

Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.

Questions?

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out at [email protected] or call (828) 395-8196. We're here to help.

Legal

Privacy Policy

Here's exactly how we collect, use, and protect your information.

Last Updated January 25, 2026
Your consent matters. By using our site or services, you consent to the data practices described in this policy.
Section 01

Information We Collect

Information You Provide

  • Name, email, phone number, and mailing address
  • Business name and billing information
  • Communications you send us
  • Account credentials for client portals

Automatically Collected

When you visit our site we collect IP address, browser type, operating system, and pages visited to help us improve our services.

Section 02

How We Use Your Data

  • Provide, operate, and improve our services
  • Process transactions and send related notices
  • Respond to your questions and requests
  • Send marketing communications where permitted
  • Detect and prevent fraudulent activity
  • Comply with legal obligations
Section 03

How We Share Your Data

Service Providers

  • CRM & Automation: HighLevel
  • Payments: Stripe, PayPal, QuickBooks
  • Hosting: AWS or Google Cloud
  • Communications: Twilio, Mailgun/SendGrid

SMS & Mobile — Strict No-Share

No mobile information will be shared with third parties for marketing purposes. Text messaging opt-in data will never be shared with any third parties.

Legal Obligations

We may disclose information if required by law, court order, or to protect the safety of others.

Section 04

Data Retention

We keep your data only as long as necessary to fulfill the purposes in this policy, comply with legal obligations, and resolve disputes. When it's no longer needed, we securely delete or anonymize it.

Section 05

Your Rights

  • Access — request a copy of your data
  • Correction — fix inaccurate data
  • Deletion — request removal of your data
  • Opt-Out — unsubscribe from marketing at any time

Email [email protected] to exercise any of these rights. We respond within 30 days.

Section 06

Security

We use SSL/TLS encryption, access controls, and regular security assessments to protect your data. No method of internet transmission is 100% secure, but we take every reasonable precaution.

Section 07

Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review each site's policy.

Section 08

Children's Privacy

Our services are not directed to anyone under 18. If you believe we've collected data from a minor, contact us immediately and we will delete it.

Section 09

Changes to This Policy

We may update this policy at any time. We'll revise the "Last Updated" date when we do. Continued use of our services after changes constitutes acceptance.

Questions?

Contact Us

Email [email protected] or call (828) 395-8196 with any questions about your data or this policy.